Answering Services
Telephone Answering Services
"Hello, Bonjour - How Can We Help? Comment pouvons-nous aider?"
On Call Centre's professional Customer Service Representatives provide Bilingual Answering Services to help you manage your business and your time. We offer customized Live Answering Services 24 hours a day, 7 days a week so you never have to miss a call again. We know that your phone calls are important, that's why we provide Call Answering Services tailored to your business needs. Whether you require a virtual receptionist, a message centre, or a dispatch service, On Call Centre is a Telephone Answering Service you can rely on. Canadian owned and operated, On Call Centre's Telephone Answering Service is available in both French and English.
- Customized 24/7 Live service
- Same day, hassle-free account set-up
- Personalized, scripted instructions
- Experienced, Bilingual Customer Representatives
- State-of-the-art technology systems to answer and process calls efficiently and correctly
- Round the clock supervision to help with special situations
- Immediate dispatch of important calls via smart phone, Black Berry, Cell phone, pager, email and fax
- Archival message storage for easy retrieval and record-keeping
- Special service plans that integrate voicemail, alpha-paging and back-up "Operator stand-by service"
Review how some of our existing clients benefit from On Call Centre's Answering Service:
Property Management
Property developer and management firm Minto Developments uses our 24 Hour Bilingual Answering service to take calls and forward messages when they are out of the office. Our services allow Minto to spend more time interacting with their customers and suppliers in person.
Trades
For more than 16 years W&W Plumbing & Heating has been using On Call Centre's after-hour telephone answering service to stay connected to their growing list of satisfied customers, in emergencies or for normal business calls.
Road Services
Kemptville Truck Centre has been relying on On Call Centre's after-hour answering service to process their calls and to ensure a truck technician is dispatched as quickly as possible to service their customers.
Building Maintenance
Hallmark Housekeeping Services have relied on On Call Centre's telephone answering service since 1992, to accept, collect and process emergency calls to Hallmark Housekeeping personnel.
Emergency Services
Glentel is a leading provider of innovative and reliable telecommunications services and solutions across North America. Glentel relies on OnCall Centre to message manage their after hour bilingual emergency service calls for Police, Fire and Ambulance Sectors of the Public Safety Market Place to ensure these Emergency Services are dealt with in an accurate and timely fashion.
Your Calls Are Our priority! Contact On Call Centre to find out more about our Bilingual Telephone Answering Services