Fully bilingual customer service representatives act as your own personal receptionist with our Remote Reception Service. One of our fastest growing segments, the Remote Reception Service is available 24/7 to ensure your callers are directly connected to you anywhere in the world.

GE Capital Solutions Fleet Services provides commercial car and truck financing and integrated fleet management services that help you save time and money, while also reducing your fleet's impact on the environment. On Call Centre Inc. provides the after hour bilingual remote reception service for GE Fleet Services to ensure their customers are directly connected to the department that can fulfill their requirement.

IDRC (The International Development Research Centre) is a Canadian Crown corporation that works in close collaboration with researchers from the developing world in their search for the means to build healthier, more equitable, and more prosperous societies. On Call Centre provides bilingual 24/7 remote reception service to ensure that IRDC domestic and international callers are directly connected to that party they wish to talk too.

We provide catalogue order entry services for customers who have a distributed catalogue and who need help with their order processing.

Why not inform your customers about your other services or products? On Call Centre can provide additional information or suggest alternate offerings to assist your clients in finding the products or services they might not know you have. On Call Centre helps Grocery chain Farm Boy's customers choose the proper selection of food for platters for special occasions by offering appropriate suggestions and options. These orders are processed online through Farm Boy's order website then sent to the Farm Boy Kitchen to be filled and expedited to the customer.

Our help desk provides first level call support to ensure callers' requests and messages are delivered to the appropriate person in a timely fashion.

DragonWave Inc. is a foremost industry innovator who designs, develops and manufactures carrier-grade microwave equipment offering high capacity broadband wireless systems for network operators and service providers worldwide. DragonWave has been utilizing after hour bilingual call management support of On Call Centre to ensure that their customers are connected to service technicians in a timely fashion since 2002.

eBridge Software delivers a powerful Cloud-based accounting integration that connects and automates vital business processes. The universal solution supports an ever growing list of 40 accounting and ERP systems including Microsoft Dynamics, Sage, SAP, Intuit and many more. With connections to more than 20 popular ecommerce carts, thousands of EDI trading partners and leading CRM platforms, eBridge Connections has become the integration platform of choice for businesses. eBridge relies on On Call Centre to answer their after hour bilingual customer support line and ensure their customers are connected with a technical representative to answer their questions.

On Call Centre's pledge drive service supports marketing and fundraising initiatives that don't have the resources to process the anticipated higher volume of calls that occur.

Rogers House, a charitable organization run by The Ottawa Senators Foundation, uses our call centre for fundraising drives to support their very worthwhile causes.

CARE is one of the world's leading international poverty-fighting organizations. CARE provides long-term development and economic empowerment to communities facing challenges like HIV and AIDS, poverty, gender inequality, environmental degradation, natural disasters and conflict. We place special focus on working with women in developing countries because, given the resources, women have the power to help whole families and entire communities escape poverty. Since 2002, On Call Centre has been working with Care Canada, 24 hours per day, 7 days per week, by receiving bilingual calls and processing donations.

Never wonder about your call traffic data again! On Call Centre offers Standard or Customized reports to enable complete tracking of all your call data.

Sutton Group, a realty company, analyzes their agents' traffic using the customized call reports generated by On Call Centre.

Hydro Ottawa is the principal provider of residential and commercial electricity to the city of Ottawa, the fourth largest city in Canada, with a population of close to 1 million residents. Customized reports were created for Hydro's unique requirement so management could better understand their customer call flow during outages in order to provide the best possible service for their customers.

On Call Centre enables customers to find your services and other information within their local area.

Hair transplant management company PAI Medical uses our Dealer Locates service to ensure their customers can find the closest Canadian or USA representative to their location.

On Call Centre is licensed to process marketing programs like lottery ticket phone order sales.

Both the Children's Hospital of Eastern Ontario and the Ottawa Hospital Foundation routinely turn to us for their yearly lottery ticket fundraising programs.

Book appointments quickly and efficiently with our appointment setting service. Clients no longer need to leave a message and wait for a call back. Instead, On Call Centre can immediately schedule and book an appointment.

Property Inspection, a home inspection firm, manages their home inspectors' appointments using our convenient Appointment Setting service to ensure both their clients 'and their inspectors' time is appropriately managed.

If you already have an on-line system for customers to place orders, On Call Centre can capture those orders and process them directly through your system.

Morguard is one of Canada's largest integrated real estate companies with a diversified portfolio of more than $8.7 billion in properties owned or under management. We offer investment and property management services across all asset classes: office, retail, industrial, and residential. We operate from a nationwide network of offices in the country's major Markets. Morguard relies on On Call Centre to answer their after hour bilingual customer support line and ensure their customers are connected with a technician to answer their questions.

We provide catalogue order entry services for customers who have a distributed catalogue and who need help with their order processing. Why not inform your customers about your other services or products? On Call Centre can provide additional information or suggest alternate offerings to assist your clients in finding the products or services they might not know you have. On Call Centre helps Grocery chain Farm Boy's customers choose the proper selection of food for platters for special occasions by offering appropriate suggestions and options. These orders are processed online through Farm Boy's order website then sent to the Farm Boy Kitchen to be filled and expedited to the customer.

On Call Centre can provide you with your own telephone number and voicemail box so you can be sure to never miss a call again. We'll alert you to new messages by paging or calling you. All messages are dated and time-stamped and you can retrieve them whenever you wish.

Contact Ottawa, a social services organization, uses hundreds of On Call Centre mailboxes as a community service to enable people without a telephone to communicate with their work or school.

Infosat Communications will help you with your communications needs every step of the way. From planning to monitoring, our experienced team has what it takes to help you stay connected. We offer a full range of satellite products and services tailored to fit your business requirements. Since 1999, Infosat has utilized On Call Centre voicemail box services for their satellite telephone services.

Push "0" is a cost-effective system that allows your calls to be screened while still providing a live answering service. Callers are prompted to "Press 0" on their telephone keypad if they want to reach one of our bilingual Customer Service Representatives. On Call Centre will take the caller's message and ensure it's delivered to the right person at your organization.

Heating fuel provider BlueWave Energy uses "Push 0" to screen calls that may not be of an urgent nature. This enables them to offer 24/7 customer service and support allowing categorization of non-urgent calls that come in after hours to be handled on the next business day.

Utilizing the popular "Push O" for Operator service, Minto Developments callers are greeted by a friendly professional voice that routes their call to one of our Customer Service Representative for immediate processing. Our services allow Minto to spend more time interacting with their customers and suppliers in person.